Search a portfolio of free workforce management software, saas and cloud applications. Nice is the worldwide leading provider of both cloud and onpremise enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. It helps your center forecast and plan more accurately and schedule more effectively. Iex s totalview workforce management software provides a centralized platform for optimizing the performance of your contact centre. By leveraging embedded artificial intelligence and machine learning algorithms, users can identify patterns, develop accurate forecasts and generate a variety of reports. Iex totalview workforce management wfm software provides a centralized platform for optimizing the performance of your contact center. Used to manage a workforce of over 800 contact center agents in multiple sites. Nice iex workforce management formerly totalview market. It is designed for organizations that hire a significant number of hourly workers and are focused on the successful management of their employees. Best workforce management software comparison wfm system. Nice iex workforce management is a cloudbased management suite designed to meet the needs of businesses of all sizes, across all industries. Whether your employees handle customer calls, process back office tasks or both, nice iex workforce management improves resource planning, streamlines time.
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